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Whether working from home, learning at school or teaching others at home, your personal and home technology has never been more important. Computers, laptops, tablets, Smart TVs, entertainment systems, home automation and security systems – most technology available today now plays a critical role for your home and your family.

With the increase in home tech comes an increase in the need for tech support. Luckily, EarthLink now offers a streamlined, remote, easy to access, safe and secure solution. With EarthLink EasyTech, unlimited expert technical advice and support for any number of devices is at hand.

The Remote Service Process is Easy

1. Download

Download the EasyTech mobile app for iOS or Android and enter secure PIN

2. Connect with an expert

Get connected through remote access to one of our technical experts

3. Get service

Get all the assistance and a resolution you need right then and there.

The Future of Troubleshooting

EarthLink EasyTech offers remote, expert technical advice and service via virtual sessions with our team of experts for your home devices, all for one low monthly price. Now, home tech streaming issues, security system setup, device integration and most technology issues and frustrations can be handled with a simple-to-use in-home service. Take control of your home devices with EarthLink EasyTech.
Our team of experts help remotely, accessing the problem device for software related issues and/or remotely accessing your mobile device camera to address the issue. The technical expert either guides you through correcting the problem or resolves the issue for you remotely, when applicable.

Currently Supported Devices


Home Entertainment

  • Televisions
  • Sound Bars
  • Android Streaming Devices
  • Smart DVD Players
  • Smart Blu-Ray Players
  • Gaming Remotes
  • And more!

Smart Products & Wearables

  • Smart Speakers
  • Smart Thermostats
  • Smart Smoke & Carbon Monoxide Detectors
  • Smart Door Locks
  • Smart Video Doorbells
  • Smart Light Dimmers
  • Smart Home Security Cameras
  • Smart Watches
  • Smart Home Misc
  • And more!

Office Products

  • Desktop Computers
  • Routers and Modems
  • Mouse & Keyboards
  • External Hard Drives
  • Printers
  • E-Reader Tablets
  • External Monitors
  • Tablets
  • Laptops
  • Mobile Phones
  • And more!

Unlimited Access and Support

With EarthLink EasyTech there is no limit to the number of available devices you can have serviced or calls you can make each month. Make sure your family stays connected to what they love and need with unlimited access to the tech experts that can keep them going.

There are no upfront fees, and our plan covers your whole family for unlimited home tech support and expert guidance.