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Media

Here’s what’s happening in EarthLink’s orbit.

About EarthLink

EarthLink is a top U.S. internet service provider offering access to fast, secure, and reliable internet to more homes and small businesses than any other ISP. As an internet pioneer founded in 1994, EarthLink continues to lead the way by offering customers the right connection through an outstanding online experience not saddled by data caps, throttling, or unnecessary bundles. An independent company, EarthLink was certified as a Great Place to Work in 2020.

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  • Awards and Honors
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Awards and Honors

Top-rated high-speed internet respected by experts, loved by our customers.

2019 Affordable ISP

2019 Affordable ISP

2019 Affordable ISP


 

2019 Fastest Internet Speeds

2019 Fastest Internet Speeds

2019 Fastest Internet Speeds


 

2021 Customer Satisfaction Satisfaction Index

2021 Customer Satisfaction Satisfaction Index*

2021 Customer Satisfaction Satisfaction Index*


 

2021 Customer Satisfaction Award

2021 Customer Satisfaction Award

2021 Customer Satisfaction Award


 

2021 Best Internet Speed Award

2021 Best Internet Speed Award

2021 Best Internet Speed Award


 

2021 Most Reliable Award

2021 Most Reliable Award

2021 Most Reliable Award


 

2021 Best Price Award

2021 Best Price Award

2021 Best Price Award


 

2021 Best High-Speed ISPs

2021 Best High-Speed ISPs

2021 Best High-Speed ISPs


 

2020 #1 Customer Satisfaction

2020 #1 Customer Satisfaction

2020 #1 Customer Satisfaction


 

2020 Fiber Expansion

2020 Fiber Expansion

2020 Fiber Expansion


 

2020 Fastest Internet Speeds

2020 Fastest Internet Speeds

2020 Fastest Internet Speeds


 

2019 Affordable ISP

2019 Affordable ISP

2019 Affordable ISP


 

2019 Fastest Internet Speeds

2019 Fastest Internet Speeds

2019 Fastest Internet Speeds


 

2021 Customer Satisfaction Satisfaction Index

2021 Customer Satisfaction Satisfaction Index*

2021 Customer Satisfaction Satisfaction Index*


 

2021 Customer Satisfaction Award

2021 Customer Satisfaction Award

2021 Customer Satisfaction Award


 

2021 Best Internet Speed Award

2021 Best Internet Speed Award

2021 Best Internet Speed Award


 

2021 Most Reliable Award

2021 Most Reliable Award

2021 Most Reliable Award


 

2021 Best Price Award

2021 Best Price Award

2021 Best Price Award


 

2021 Best High-Speed ISPs

2021 Best High-Speed ISPs

2021 Best High-Speed ISPs


 

2020 #1 Customer Satisfaction

2020 #1 Customer Satisfaction

2020 #1 Customer Satisfaction


 

2020 Fiber Expansion

2020 Fiber Expansion

2020 Fiber Expansion


 

2020 Fastest Internet Speeds

2020 Fastest Internet Speeds

2020 Fastest Internet Speeds


 

2019 Affordable ISP

2019 Affordable ISP

2019 Affordable ISP


 

2019 Fastest Internet Speeds

2019 Fastest Internet Speeds

2019 Fastest Internet Speeds


 

EarthLink Media Contact

Writing a story? Looking for an expert for background or a quote? Need an interview or a speaker? Please use the contact form and our PR team will follow-up with you ASAP.

Please be sure to include your media outlet in your request so we can get your message to the right contact.

Looking for help with your EarthLink account or need technical support? Visit help.earthlink.net, start a Live Chat, or call 888-327-8454.

    Media Requests

    Need assistance with your EarthLink account or technical support? Please visit help.earthlink.net, start a Live Chat, or call 888-327-8454. Emails to this mailbox do not route to our customer service and support team.

    Press Releases

    December 16, 2021
    EarthLink Launches Wireless Home Internet Service
    ISP committed to closing the digital divide by bringing connection to communities EarthLink, an award-winning internet and mobile service provider, today announced the launch of EarthLink Wireless Home Internet. The service will connect to the internet by using the strongest signal from nearby cell phone towers to provide a high-speed 5G or 4G home internet ...

    September 14, 2021
    EarthLink Expands Customer Service Division with New U.S. Call Center
    Top Internet Service Provider Plans to Bring More than 250 Jobs to Southwest Virginia EarthLink, a leading U.S. high-speed internet service provider, is proud to announce the expansion of its Customer Service Division with a new customer support center in Wise County, Virginia. The planned 30,000-square-foot facility marks another milestone in the company’s effort to ...

    July 29, 2021
    EarthLink Re-Certified as a 2021 Great Place to Work
    Top ISP Earns Second Employee Satisfaction Designation Amidst COVID-19 EarthLink, a leading internet service provider, today announced that it has been honored with the coveted Great Place to Work™ certification based on extensive employee feedback for the second year in a row. “This certification for two years in a row is such an honor. We ...

    July 22, 2021
    EarthLink Has the Happiest Internet Customers, According to HighSpeedInternet.com
    For the second straight year, EarthLink, a leading internet service provider, takes the top spot in HighSpeedInternet.com's rankings for overall customer satisfaction, earning first place in all four major categories: price, speed, reliability, and customer service.

    July 15, 2021
    EarthLink Partners with the Emergency Broadband Benefit (EBB) Program to Help Customers Stay Connected and Save Money
    EarthLink, a leading internet service provider, today announced its partnership with the government-funded Emergency Broadband Benefit (EBB) program. Qualified current and prospective customers can now receive up to $50 each month off their internet bill for a limited time.

    January 6, 2021
    Chris Roy Joins EarthLink as Executive Vice President, Business Services
    EarthLink, a leading provider of internet and online services, today announced that Chris Roy has joined the EarthLink leadership team as Executive Vice President, Business Services. In this role, Chris will lead EarthLink’s wholesale initiatives and launch the company’s Business Services division. Chris comes to EarthLink from AT&T where he spent the past two decades ...

    November 5, 2020
    EarthLink Launches EasyTech Remote Technical Support Service
    EarthLink, a leading internet service provider, has announced the launch of EasyTech to provide customers safe and secure technical support. EarthLink EasyTech offers remote, expert technical advice and service for home devices via secure virtual sessions with a team of experts.

    October 27, 2020
    Brigitte Wright-Roy Joins EarthLink as Senior Vice President, Customer Operations
    EarthLink, a leading provider of internet and online services, today announced that Brigitte Wright-Roy is joining the EarthLink leadership team as Senior Vice President, Customer Operations.

    October 1, 2020
    EarthLink President Mike Toplisek Appointed to Technology Association of Georgia Board
    The Technology Association of Georgia, the state’s leading association dedicated to furthering Georgia’s technology ecosystem to advance the innovation economy, has appointed EarthLink President Mike Toplisek to its Board of Directors.

    Branding

    Brand Guidelines

    Download our brand guidelines PDF for proper use of EarthLink’s logo elements and treatments.

    Download Guidelines PDF

    Need Help?

    Need help? Please submit any questions about Brand Assets and Guidelines to [email protected].

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    See the Latest on the EarthLink Blog

    A speed limit sign with a WiFi symbol

    Bandwidth vs. Latency: What’s the Difference?

    Summary: Latency and bandwidth are two components of internet speed, but high latency and low bandwidth can lead to a lot of frustrated moments spent resetting your internet. We’ll discuss the differences between the two, what pairing is best, and how to get it. There are a variety of reasons you could be asking, “Why …

    Read more
    Outline of a person sitting at a desk with a laptop

    How to Ergonomically Improve Your Work or Home Office

    Summary: Dealing with aches and pains from sitting at your desk all day? You’re not alone. Keep reading to discover 5 ways to ergonomically improve your office so that you can work pain-free. Across the world, millions of office workers are suffering from some kind of ache or pain in their neck, back, or shoulders. …

    Read more
    Outline of a moving van

    Moving Season Has Arrived. Is Your Internet Fast Enough to Keep Up?

    Summary: Moving season is starting up all over the country. And with a red-hot housing market, you’ll want internet fast enough to keep up with the search (and everything else). We’ve got the latest on where people are moving, the best cities for fiber internet, and how to find what’s available at your new place. …

    Read more
    A Facebook

    How to Swedish Death Clean Your Social Media: Legacy Planning 101

    Summary: Like so many other parts of honoring the wishes of family members (or yourself), it’s better for everyone when what they (or you) want is clearly outlined or expressed before death. So let’s take a look at how to Swedish death clean your social media now, and what happens on the platforms when you …

    Read more

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