Media
Here’s what’s happening in EarthLink’s orbit.
About EarthLink
EarthLink is a top U.S. internet service provider offering access to fast, secure, and reliable internet to more homes and small businesses than any other ISP. As an internet pioneer founded in 1994, EarthLink continues to lead the way by offering customers the right connection through an outstanding online experience not saddled by data caps, throttling, or unnecessary bundles. An independent company, EarthLink was certified as a Great Place to Work in 2020.
Awards and Honors
Top-rated high-speed internet respected by experts, loved by our customers.
Media Coverage
October 21, 2020
Forbes.com: Office In A Box: Technology Solutions For The Remote Worker
Corporate America has realized many things during the pandemic, one of which is that employees don’t always need to be in the office. However, employees still need the right technology to succeed — as many of us have learned the hard way.
August 9, 2020
Cord Cutters News: EarthLink Internet Continues Its No Data Cap Policy Amid COVID-19
With internet usage surging during the coronavirus pandemic, EarthLink is here to remind customers its service plans are free from data caps and overage charges. Now more than ever, the ISP plans to help people stay connected with unlimited data and speeds of up to 1000 Mbps. Read more
July 30, 2020
Yahoo: EarthLink Earns Designation as a 2020 Great Place to Work-Certified™ Company
EarthLink, a leading provider of internet and online services, today announced that it is Great Place to Work-Certified. Validated employee feedback gathered with Great Place to Work’s rigorous, data-driven methodology, confirms that over 80% of employees rate their experience at EarthLink as consistently positive.
June 22, 2020
Forbes.com: Sextortion And Breach Extortion Emails Surge During COVID Shutdown
Threatening emails alleging that the recipient has been observed conducting personal activities while watching pornographic videos are surging with the increase of people working from home, where they’re far from their corporate firewalls and security software.
May 28, 2020
HighSpeedInternet.com: 2020’s Best Internet Providers in Customer Satisfaction
To find 2020’s best internet providers in customer satisfaction, we surveyed more than 2,800 internet users across the US to find out which internet service provider (ISP) has the happiest customers. Overall, EarthLink customers are the most satisfied with their internet service, but Verizon and Optimum customers aren’t mad either.
April 15, 2020
WABE All Things Considered – NPR: Technical Effects From Everyone Working At Home
With so many of us working from home and attending Zoom or Skype meetings, WABE’s host of “All Things Considered,” Jim Burress, wondered about the effect on the companies behind our internet connections. For some insight, Burress spoke to Leon Hounshell, the chief product officer at Atlanta-based EarthLink.
April 2, 2020
Forbes.com: Slow Internet? Paying More For Faster Speeds May Not Be The Answer
Internet providers are offering faster and faster speeds, and as households and businesses depend more and more on connected devices, increasing the speed of the internet seems like a great idea. Yet, more download speed doesn’t always result in a better experience.
March 27, 2020
Atlanta Journal-Constitution: With more working at home, pressure builds on internet service
As the COVID-19 pandemic has forced thousands to shift from their offices and schools to work and study at home, the pressure has built on home-based wireless internet connections.
January 10, 2020
Forbes.com: Convenience vs. Security: Is It Possible To Have Both?
As technology makes our lives more convenient, it also raises more concerns about hackers and other vulnerabilities. But is it always a trade-off? Can you balance the desire for convenience without sacrificing security?
Press Releases
January 6, 2021
Chris Roy Joins EarthLink as Executive Vice President, Business Services
EarthLink, a leading provider of internet and online services, today announced that Chris Roy has joined the EarthLink leadership team as Executive Vice President, Business Services. In this role, Chris will lead EarthLink’s wholesale initiatives and launch the company’s Business Services division. Chris comes to EarthLink from AT&T where he spent the past two decades ...
November 5, 2020
EarthLink Launches EasyTech Remote Technical Support Service
EarthLink, a leading internet service provider, has announced the launch of EasyTech to provide customers safe and secure technical support. EarthLink EasyTech offers remote, expert technical advice and service for home devices via secure virtual sessions with a team of experts.
October 27, 2020
Brigitte Wright-Roy Joins EarthLink as Senior Vice President, Customer Operations
EarthLink, a leading provider of internet and online services, today announced that Brigitte Wright-Roy is joining the EarthLink leadership team as Senior Vice President, Customer Operations.
October 1, 2020
EarthLink President Mike Toplisek Appointed to Technology Association of Georgia Board
The Technology Association of Georgia, the state’s leading association dedicated to furthering Georgia’s technology ecosystem to advance the innovation economy, has appointed EarthLink President Mike Toplisek to its Board of Directors.
July 29, 2020
EarthLink No Data Cap Plans Help Customers Stay Connected
EarthLink, a leading internet service provider, is underscoring its commitment to no data cap service plans to help customers stay connected through the pandemic and beyond. EarthLink internet plans have no data caps, providing customers with unlimited data and speeds of up to 1000 Mbps.
May 28, 2020
EarthLink Recognized for Customer Service and Support
EarthLink, a leading provider of internet and online services, has been ranked as the top internet service provider in Customer Satisfaction according to HighSpeedInternet.com’s recent customer survey. EarthLink earned the 2020 highest customer satisfaction scores overall and in six of the eight categories surveyed.
May 21, 2020
EarthLink Launches Safe Internet Solution for Families
EarthLink, a leading internet service provider, today announced the launch of a content monitoring and screen time management service to help create a safer internet. EarthLink Guardian is now available as part of the EarthLink Secure product portfolio. The parental monitoring service is powered by Bark Technologies and aimed primarily at protecting youth online.
January 13, 2020
EarthLink Announces Protect Consumer Security and Safety Product
EarthLink, a leading provider of internet and online services, today announced the launch of EarthLink Protect and EarthLink Protect+, new consumer products offering comprehensive all-in-one protection for your connected devices, online privacy and identity. Both are powered by NortonLifeLock, a global leader in consumer Cyber Safety. EarthLink is the only internet service provider in the U.S. offering Norton 360 with LifeLock solutions
December 10, 2019
EarthLink Coverage Expands Around the U.S.
EarthLink, a leading internet service provider, today announced expanded nationwide service coverage. EarthLink now can provide high-speed internet to more homes in America than any other service provider.
December 2, 2019
EarthLink and Georgia Tech Athletics Redefine Sponsorships with Multi-Year “Platform” Agreement
EarthLink, a leading internet service provider, announced today they have entered a multi-year sponsorship platform agreement with the Georgia Tech Athletic Association. In addition to traditional branding and signage at a variety of venues and locations, the relationship with the university also provides for a technical and cultural partnership including internship and other employment opportunities.
EarthLink Media Contact
Writing a story? Looking for an expert for background or a quote? Need an interview or a speaker? Please use the contact form and our PR team will follow-up with you ASAP.
Branding
Brand Guidelines
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Need help? Please submit any questions about Brand Assets and Guidelines to brand@elnk.com.
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See the Latest on the EarthLink Blog
What Internet Speed is Best for My Cell Phone Plan?
Summary: If you’ve ever had to choose a high-speed internet plan, you know it can be complicated to figure out what speed you actually need. And, as we start to do more on our smartphones while we’re home, how does that factor into your internet plan? We’re answering all your questions, from what impacts internet …
5 Ways to Secure Your Smart Home Devices
Summary: With these tips, your home isn’t the only one getting smarter. While there’s no straightforward answer to just how hackable each individual smart device is, you can think of every connection to your WiFi network as a door. For every door, you need a good lock. Learn how to stay safer and protect your …
Why Email Privacy Is Important
Summary: Staying secure is an important part of your high-speed internet access. One place where privacy is often overlooked, though, is your email. If you’re using a free email provider, chances are high that they’re compromising your privacy to make money off of your data somehow. We discuss why email privacy actually matters and why …
Moving and the Internet: Trends for 2021
Each summer, moving vans start to pop up along the highways and friends on social media announce that they’ve bought, sold, or rented a new home. But our research shows that there are trends in where we’re moving to, and the availability of high-speed internet is a major factor when relocating. We’ve got the answers …