Media

Here’s what’s happening in EarthLink’s orbit.

About EarthLink

EarthLink is a top U.S. internet service provider offering access to fast, secure, and reliable internet to more homes and small businesses than any other ISP. As an internet pioneer founded in 1994, EarthLink continues to lead the way by offering customers the right connection through an outstanding online experience not saddled by data caps, throttling, or unnecessary bundles. An independent company, EarthLink was certified as a Great Place to Work in 2020.

Awards and Honors

Top-rated high-speed internet respected by experts, loved by our customers.

2021 Customer Satisfaction Satisfaction Index*

2021 Customer Satisfaction Award

EarthLink Media Contact

Writing a story? Looking for an expert for background or a quote? Need an interview or a speaker? Please use the contact form and our PR team will follow-up with you ASAP.

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Looking for help with your EarthLink account or need technical support? Visit help.earthlink.net, start a Live Chat, or call 888-327-8454.

Media Requests

Need assistance with your EarthLink account or technical support? Please visit help.earthlink.net, start a Live Chat, or call888-327-8454. Emails to this mailbox do not route to our customer service and support team.

Press Releases

July 13 2022

Top ISP Earns Third Employee Satisfaction Designation EarthLink, a leading internet service provider, today announced that it has been honored with the coveted Great Place to Work™ certification based on extensive employee feedback for the third year in a row. “This re-certification is a testament to our commitment to our team,” said Glenn Goad, CEO

December 16 2021

ISP committed to closing the digital divide by bringing connection to communities EarthLink, an award-winning internet service provider, today announced the launch of EarthLink Wireless Home Internet. The service will connect to the internet by using the strongest signal from nearby cell phone towers to provide a high-speed 5G or 4G home internet connection. The

September 14 2021

Top Internet Service Provider Plans to Bring More than 250 Jobs to Southwest Virginia EarthLink, a leading U.S. high-speed internet service provider, is proud to announce the expansion of its Customer Service Division with a new customer support center in Wise County, Virginia. The planned 30,000-square-foot facility marks another milestone in the company’s effort to

July 29 2021

Top ISP Earns Second Employee Satisfaction Designation Amidst COVID-19 EarthLink, a leading internet service provider, today announced that it has been honored with the coveted Great Place to Work™ certification based on extensive employee feedback for the second year in a row. “This certification for two years in a row is such an honor. We

July 22 2021

For the second straight year, EarthLink, a leading internet service provider, takes the top spot in HighSpeedInternet.com’s rankings for overall customer satisfaction, earning first place in all four major categories: price, speed, reliability, and customer service.

July 15 2021

EarthLink, a leading internet service provider, today announced its partnership with the government-funded Emergency Broadband Benefit (EBB) program. Qualified current and prospective customers can now receive up to $50 each month off their internet bill for a limited time.

January 06 2021

EarthLink, a leading provider of internet and online services, today announced that Chris Roy has joined the EarthLink leadership team as Executive Vice President, Business Services. In this role, Chris will lead EarthLink’s wholesale initiatives and launch the company’s Business Services division. Chris comes to EarthLink from AT&T where he spent the past two decades

November 05 2020

EarthLink, a leading internet service provider, has announced the launch of EasyTech to provide customers safe and secure technical support. EarthLink EasyTech offers remote, expert technical advice and service for home devices via secure virtual sessions with a team of experts.

October 27 2020

EarthLink, a leading provider of internet and online services, today announced that Brigitte Wright-Roy is joining the EarthLink leadership team as Senior Vice President, Customer Operations.

October 01 2020

The Technology Association of Georgia, the state’s leading association dedicated to furthering Georgia’s technology ecosystem to advance the innovation economy, has appointed EarthLink President Mike Toplisek to its Board of Directors.

Branding

Brand Guidelines

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