Media
Here’s what’s happening in EarthLink’s orbit.
About EarthLink
EarthLink is a top U.S. internet service provider offering access to fast, secure, and reliable internet to more homes and small businesses than any other ISP. As an internet pioneer founded in 1994, EarthLink continues to lead the way by offering customers the right connection through an outstanding online experience not saddled by data caps, throttling, or unnecessary bundles. An independent company, EarthLink was certified as a Great Place to Work in 2020.
Awards and Honors
Top-rated high-speed internet respected by experts, loved by our customers.
2021 Customer Satisfaction Satisfaction Index*
2021 Customer Satisfaction Satisfaction Index*
2021 Customer Satisfaction Award
2021 Customer Satisfaction Award
2021 Best Internet Speed Award
2021 Best Internet Speed Award
2021 Most Reliable Award
2021 Most Reliable Award
2021 Best Price Award
2021 Best Price Award
2021 Best High-Speed ISPs
2021 Best High-Speed ISPs
2020 #1 Customer Satisfaction
2020 #1 Customer Satisfaction
2020 Fiber Expansion
2020 Fiber Expansion
2020 Fastest Internet Speeds
2020 Fastest Internet Speeds
2019 Affordable ISP
2019 Affordable ISP
2019 Fastest Internet Speeds
2019 Fastest Internet Speeds
EarthLink Media Contact
Writing a story? Looking for an expert for background or a quote? Need an interview or a speaker? Please use the contact form and our PR team will follow-up with you ASAP.
Please be sure to include your media outlet in your request so we can get your message to the right contact.
Looking for help with your EarthLink account or need technical support? Visit help.earthlink.net, start a Live Chat, or call 888-327-8454.
Press Releases
December 16, 2021
EarthLink Launches Wireless Home Internet Service
ISP committed to closing the digital divide by bringing connection to communities EarthLink, an award-winning internet and mobile service provider, today announced the launch of EarthLink Wireless Home Internet. The service will connect to the internet by using the strongest signal from nearby cell phone towers to provide a high-speed 5G or 4G home internet ...
October 5, 2021
EarthLink Expands Product Offering with EarthLink Mobile Launch
New budget-friendly mobile service built on a customer-first approach EarthLink, an award-winning internet service provider, today announced the launch of EarthLink Mobile as part of the company’s innovative service offerings. Starting today, consumers can get the best nationwide 5G and 4G LTE wireless coverage through EarthLink Mobile with flexible data plans as low as ...
September 14, 2021
EarthLink Expands Customer Service Division with New U.S. Call Center
Top Internet Service Provider Plans to Bring More than 250 Jobs to Southwest Virginia EarthLink, a leading U.S. high-speed internet service provider, is proud to announce the expansion of its Customer Service Division with a new customer support center in Wise County, Virginia. The planned 30,000-square-foot facility marks another milestone in the company’s effort to ...
July 29, 2021
EarthLink Re-Certified as a 2021 Great Place to Work
Top ISP Earns Second Employee Satisfaction Designation Amidst COVID-19 EarthLink, a leading internet service provider, today announced that it has been honored with the coveted Great Place to Work™ certification based on extensive employee feedback for the second year in a row. “This certification for two years in a row is such an honor. We ...
July 22, 2021
EarthLink Has the Happiest Internet Customers, According to HighSpeedInternet.com
For the second straight year, EarthLink, a leading internet service provider, takes the top spot in HighSpeedInternet.com's rankings for overall customer satisfaction, earning first place in all four major categories: price, speed, reliability, and customer service.
July 15, 2021
EarthLink Partners with the Emergency Broadband Benefit (EBB) Program to Help Customers Stay Connected and Save Money
EarthLink, a leading internet service provider, today announced its partnership with the government-funded Emergency Broadband Benefit (EBB) program. Qualified current and prospective customers can now receive up to $50 each month off their internet bill for a limited time.
January 6, 2021
Chris Roy Joins EarthLink as Executive Vice President, Business Services
EarthLink, a leading provider of internet and online services, today announced that Chris Roy has joined the EarthLink leadership team as Executive Vice President, Business Services. In this role, Chris will lead EarthLink’s wholesale initiatives and launch the company’s Business Services division. Chris comes to EarthLink from AT&T where he spent the past two decades ...
November 5, 2020
EarthLink Launches EasyTech Remote Technical Support Service
EarthLink, a leading internet service provider, has announced the launch of EasyTech to provide customers safe and secure technical support. EarthLink EasyTech offers remote, expert technical advice and service for home devices via secure virtual sessions with a team of experts.
October 27, 2020
Brigitte Wright-Roy Joins EarthLink as Senior Vice President, Customer Operations
EarthLink, a leading provider of internet and online services, today announced that Brigitte Wright-Roy is joining the EarthLink leadership team as Senior Vice President, Customer Operations.
October 1, 2020
EarthLink President Mike Toplisek Appointed to Technology Association of Georgia Board
The Technology Association of Georgia, the state’s leading association dedicated to furthering Georgia’s technology ecosystem to advance the innovation economy, has appointed EarthLink President Mike Toplisek to its Board of Directors.
Branding
Brand Guidelines
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See the Latest on the EarthLink Blog
Bandwidth vs. Latency: What’s the Difference?
Summary: Latency and bandwidth are two components of internet speed, but high latency and low bandwidth can lead to a lot of frustrated moments spent resetting your internet. We’ll discuss the differences between the two, what pairing is best, and how to get it. There are a variety of reasons you could be asking, “Why …
How to Ergonomically Improve Your Work or Home Office
Summary: Dealing with aches and pains from sitting at your desk all day? You’re not alone. Keep reading to discover 5 ways to ergonomically improve your office so that you can work pain-free. Across the world, millions of office workers are suffering from some kind of ache or pain in their neck, back, or shoulders. …
Moving Season Has Arrived. Is Your Internet Fast Enough to Keep Up?
Summary: Moving season is starting up all over the country. And with a red-hot housing market, you’ll want internet fast enough to keep up with the search (and everything else). We’ve got the latest on where people are moving, the best cities for fiber internet, and how to find what’s available at your new place. …
How to Swedish Death Clean Your Social Media: Legacy Planning 101
Summary: Like so many other parts of honoring the wishes of family members (or yourself), it’s better for everyone when what they (or you) want is clearly outlined or expressed before death. So let’s take a look at how to Swedish death clean your social media now, and what happens on the platforms when you …