HomeAbout usContact

Contact EarthLink

We’d love to hear from you! Our experts are here to help.

Need help? EarthLink offers several ways to access and support your Account. Learn more from our Support site at help.earthlink.net where you can find articles and instructions on the most relevant topics. Want to make a payment? Reset your Password? Or update your billing method? Follow the links or learn more below.

Check Address for New Service

Chat 24 hours a day, 7 days a week.

Existing Customer or Placed New Order?

Chat 24 hours a day, 7 days a week – or text 833-458-4360

Existing EarthLink Customers

Home Internet

    Support

    For frequently asked questions or troubleshooting, find all support information at help.earthlink.net.

    Chat with an online agent

    or Text 833-458-4360

    24 hours a day, 7 days a week

    Moving

    You’re on the move. We’re here to help. Call the number below to schedule your move, transfer or upgrade services.

    Call today to schedule your move!

    Add/Upgrade My Plan

    Ready for an upgrade? Want to bundle mobile or streaming? We can modify your service today.

    Chat with an online agent

    8:00 a.m. to 12:00 p.m. ET

    7 days a week

Business Internet

    Sales

    Need fast, secure and reliable Business Internet? We’re here to help you.

    Chat with an online agent

    844-356-5249option 1 > 1

    9:00 a.m. to 9:00 p.m. ET

    7 days a week

    Support

    For frequently asked questions or troubleshooting, find all support information at help.earthlink.net.

    Chat with an online agent

    844-356-5249option 1 > 1

    9:00 a.m. to 9:00 p.m. ET

    7 days a week

    Web Hosting

    Need help with your website, storage, email inboxes or associated services? We’ve got you covered.

    9:00 a.m. to 6:00 p.m. ET

    Mon-Fri

Ready to Join EarthLink?

    Fiber

    Get the fastest internet speed around up to 5 Gigs with EarthLink Fiber Internet.

    9:00 a.m. to 12:00 a.m. ET, Mon-Fri

    10:00 a.m. to 10:00 p.m. ET, Sat-Sun

    Wireless Home Internet

    Choose the best wireless home internet plan for you, tailored to your data needs.

    9:00 a.m. to 12:00 a.m. ET, Mon-Fri

    10:00 a.m. to 10:00 p.m. ET, Sat-Sun

    Satellite

    No more internet desert. Get connected with fast internet, wherever you are.

    9:00 a.m. to 12:00 a.m. ET, Mon-Fri

    10:00 a.m. to 10:00 p.m. ET, Sat-Sun

    Business

    With EarthLink business internet, you’ll be taking care of business alright. From digital marketing to web listing your business, we’ll take care.

    844-356-5249option 1 > 1

    9:00 a.m. to 9:00 p.m. ET

    7 days a week

    Mobile

    Make the right call with EarthLink Mobile and save $10 for each line you switch for your first three months of service.

    9:00 a.m. to 9:00 p.m. ET

    7 days a week

    EarthLink Live TV

    Ready to cut the cord? Start streaming upwards of 150+ premium channels when you bundle EarthLink Live TV with our internet plans.

    9:00 a.m. to 9:00 p.m. ET

    7 days a week

Quick Links

Corporate Headquarters

980 Hammond Dr. NE

Suite 400

Atlanta, Georgia 30328

404-815-0770