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Getting Started with EarthLink

Enjoy all of the benefits of your new EarthLink service today! Check out this valuable information below to get you and your accounts set up and to make the most of your service. Your EarthLink service entitles you to more than just a reliable Internet connection. Make sure you know all that’s available to you—FREE with your plan.

EarthLink Email

Use EarthLink email services to communicate easily and securely. Activate up to 8 email addresses, plus 10 anonymous email addresses to help you organize your online communication or share with the entire family. Plus, you get automatic virus and spam protection.


  • Enjoy convenient access—get your email from any online computer.
  • Access your contacts anytime from your online Address Book.
  • Stay safe with powerful virus and spam protection.
  • Protect your real email address through the use of Anonymous Email Addresses.
  • Import all your contacts from other email programs.

MyEarthLink Portal

Your myEarthLink Start Page is a customizable homepage created to enhance your browsing experience and keep you up-to-date with important news.  Sports scores, weather, movie times, search and more are accessible on one page, every time you open your browser.


  • Easy-to-use page simplifies your online experience.
  • Centralized news feed that brings all your interests together to save you time every day.
  • My Email lets you preview recent messages sent to your EarthLink, AOL, Gmail, and other email accounts—all in one place.
  • Advanced search, powered by Google, offers results you can count on.

EarthLink Support

EarthLink offers several ways to get the help you need.  From our online self-help support center to online chat to being only a phone call away, EarthLink gives you the options to get all the information and help you need!

Support Options:

  • Support Center – Our online self-help support center can be the fastest way for you to get all the information and help you need!
  • By Chat – Just fill out a brief form and get live help by chat.
  • By Phone – Select your service to get the most direct phone number.

My Account

The easiest way to view or update your EarthLink account is through our online My Account portal. You can update, change or add services online anytime – from editing your billing and contact information to changing a password, keeping your account update to date could not be easier.


  • Edit your billing, contact and shipping information.
  • Manage EarthLink Services
  • Manage or add email addresses
  • Change passwords
  • Check an order’s status
  • Add new services

MyEarthLink Mobile App

Check your EarthLink email from anywhere.

With the myEarthLink app you can conveniently access email, manage your contacts, pay your bill, view breaking news, weather, and stocks. Easy to navigate - just tap on the feature and go!Whether you have an iPhone or Android we have instructions to get you started here.
Download Mobile App for iOSDownload Mobile App for Android

Find the plan that's right for you!

Get Started with your EarthLink Internet. Check out all the bells and whistles you get to help you make the most out of your EarthLink experience.

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