Affordable Connectivity Program (ACP)

The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) benefit program that provides discounts of up to $30 on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands). ACP services are subject to consumer eligibility, provider participation, product
availability, and FCC/Universal Service Administrative Company (USAC) approval.

You are eligible for ACP discounts if you are eligible for Lifeline, or if you participate in SNAP (Food Stamps), Medicaid, Supplemental Security Income (SSI), Federal Public Housing Assistance, Veterans and Survivors Pension Benefit Fund, WIC, or Lifeline; if you are approved to receive benefits under the Free and Reduced Price School Lunch and Breakfast Program, including through the USDA Community Eligibility Provision during the 2019-20,2020-21, or 2021-22 school year; or if your household income is at or below 200% of the federal poverty level. Current year Pell Grant recipients also are eligible. If you reside on Tribal Lands, participation in any of the following additional programs makes you eligible for ACP benefits: Bureau of Indian Affairs (BIA) General Assistance, Tribal Temporary Assistance for Needy Families (Tribal TANF), Food Distribution Program on Indian Reservations (FDPIR), or Tribal Head Start (only household that meet the income qualifying standard). ACP eligibility will be determined by USAC’s National Verifier and National Lifeline Accountability Database.

Only eligible consumers may receive ACP discounts. The ACP monthly service discount is non-transferrable. An eligible household is limited to one monthly service discount.

No. You may continue to receive discounted Lifeline service from your current provider and get discounted ACP service from EarthLink or any authorized ACP service provider.

Yes. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time.

Currently, there is no end date listed for the Affordable Connectivity Program. We expect the ACP to continue as long as it continues to receive federal funding. When the FCC announces the end the ACP program or we end our promotional ACP service offer, we will notify you and you will revert to paying the applicable undiscounted rate available at that time plus applicable fees and taxes.

Our ACP Terms and Conditions and standard Terms and Conditions apply, in addition to any others communicated to you that are specific to your service plan. Available upload/download speeds can be found under “Broadband Network Management Information” on our Terms & Conditions page. To receive ACP benefits, your identity and eligibility must be confirmed by USAC and you must comply with all applicable ACP Rules. For more information about the ACP Program you can call us at 866-383-3080.