Affordable Connectivity Program (ACP)
Save Up to $30/mo on Your Internet Bill
EarthLink is an eligible provider in a new government-sponsored stimulus program that may save you up to $30 a month on your internet service. Here are the nuts and bolts.
How to Qualify and Sign Up for ACP with EarthLink
Applying for the Affordable Connectivity Program is as easy as 1, 2, 3.
Find out if you qualify
Complete the National Verifier eligibility form to qualify for the Affordable Connectivity Program.
Call us to select your plan. If you’re a new customer, you’ll also schedule your installation.
Enjoy your savings
That’s it! Once your EarthLink internet has been connected, you’ll enjoy savings of up to $30 every month.
Once you’ve completed all three steps, check your email within 48 hours of applying for a status update.
Emergency Broadband Benefit (EBB) Program
Were you signed up for the Emergency Broadband Benefit (EBB) Program before 12/30/2021? You’ll continue to receive a $50/month subsidy on your bill until 3/1/2022. If you qualified for the EBB program through COVID-related criteria (such as “substantial loss of income due to job loss or furlough since February 29, 2020), you’ll need to requalify through other eligible criteria. If you did not qualify through COVID-related criteria, you’ll be automatically enrolled in the ACP.
How does the Affordable Connectivity Program work?
EarthLink’s Affordable Connectivity Program (ACP) brings affordable, high-speed internet to your home so you can stay connected to homework, job opportunities, healthcare, and more. You may qualify if you’re eligible for public assistance programs such as Medicaid, SNAP, Lifeline, or meet any of the other requirements below.
Whether you’re sticking with an existing plan or signing up for a new one, we’re committed to keeping you connected and saving you money.
What is the Affordable Connectivity Program?
The Affordable Connectivity Program was launched as part of the 2021 infrastructure bill to continue aiding families and households that are struggling to afford internet service. It connects eligible households to jobs, critical healthcare services, virtual classrooms, and so much more.
The program provides a credit of up to $30 each month ($75 for households who qualify on Tribal Lands) towards internet service for eligible households. The level of the subsidy depends on the rate for the internet service available in your area.
Who is Eligible for the Affordable Connectivity Program?
A household is eligible if at least one member meets at least one of the following criteria:
- Has an income that is at or below 200% of the federal poverty guidelines; or
- Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;
- Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations;
- Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020, 2020-2021, or 2021-2022 school year;
- Received a Federal Pell Grant during the current award year
- Live in an area where EarthLink internet is available
Affordable Connectivity Program (ACP) FAQs
The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) benefit program that provides discounts of up to $30 on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands). ACP services are subject to consumer eligibility, provider participation, product availability, and FCC/Universal Service Administrative Company (USAC) approval.
You are eligible for ACP discounts if you are eligible for Lifeline, or if you participate in SNAP (Food Stamps), Medicaid, Supplemental Security Income (SSI), Federal Public Housing Assistance, Veterans and Survivors Pension Benefit Fund, WIC, or Lifeline; if you are approved to receive benefits under the Free and Reduced Price School Lunch and Breakfast Program, including through the USDA Community Eligibility Provision during the 2019-20,2020-21, or 2021-22 school year; or if your household income is at or below 200% of the federal poverty level. Current year Pell Grant recipients also are eligible. If you reside on Tribal Lands, participation in any of the following additional programs makes you eligible for ACP benefits: Bureau of Indian Affairs (BIA) General Assistance, Tribal Temporary Assistance for Needy Families (Tribal TANF), Food Distribution Program on Indian Reservations (FDPIR), or Tribal Head Start (only household that meet the income qualifying standard). ACP eligibility will be determined by USAC’s National Verifier and National Lifeline Accountability Database.
Only eligible consumers may receive ACP discounts. The ACP monthly service discount is non-transferrable. An eligible household is limited to one monthly service discount.
No. You may continue to receive discounted Lifeline service from your current provider and get discounted ACP service from EarthLink or any authorized ACP service provider.
Yes. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time.
Currently, there is no end date listed for the Affordable Connectivity Program. We expect the ACP to continue as long as it continues to receive federal funding. When the FCC announces the end the ACP program or we end our promotional ACP service offer, we will notify you and you will revert to paying the applicable undiscounted rate available at that time plus applicable fees and taxes.
Our ACP Terms and Conditions and standard Terms and Conditions apply, in addition to any others communicated to you that are specific to your service plan. Available upload/download speeds can be found under “Broadband Network Management Information” on our Terms & Conditions page. To receive ACP benefits, your identity and eligibility must be confirmed by USAC and you must comply with all applicable ACP Rules. For more information about the ACP Program you can call us at 833-787-2118.
The Affordable Connectivity Program (ACP) is a program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service. The ACP monthly service discount is non-transferrable. An eligible household is limited to one monthly service discount. The Affordable Connectivity Program benefits may be obtained from any participating provider of your choosing and you may transfer your service benefit to another provider at any time.
Available upload/download speeds can be fund under “Broadband Network Management Information” on our Terms and Conditions page. ACP rules and ACP terms and conditions apply. Our standard terms and conditions also apply. For more information about the Affordable Connectivity Program you can call us at 833-787-2118.
Effective date: January 3, 2022