EarthLink Policies and Agreements


You may cancel your EarthLink Service in accordance with the cancellation policies set forth in the EarthLink Service Agreement for your particular EarthLink Service. For all EarthLink Services, email termination of your EarthLink Service will not be accepted.

Cancellation will be effective at the end of the billing cycle after your notice is received and processed.

The links for the cancellation policies of the specific EarthLink Services are listed below:

Internet Service Agreement – Section 10

Cable Internet Service Agreement – Section 8

DSL & Home Phone Agreement – Section 11

4G Internet Service Agreement – Section 10

Home Networking – Section 7

Web Hosting Service Agreement – Section 5

Online Backup Agreement – Section 9

Email Beta Program Agreement – Section 3

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