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Termination
Email termination of your Service will not be accepted. Please use one of the following options below.
EarthLink Main Address
Termination of Service will be accepted via registered or certified mail, return receipt requested, addressed to:
EarthLink Inc.
1375 Peachtree St., Level A
Atlanta, GA 30309
or by phone
Dial-Up: (888) EARTHLINK
DSL: (888) EARTHLINK
Cable: (888) EARTHLINK
Home Networking: (888) 829-8466
Web Hosting and/or Business Services: (800) 237-0148
Wireless
To cancel the Service you must call (888) 304-2773.
Boingo
Termination of Service will be accepted via registered or certified mail, return receipt requested, addressed to:
1601 Cloverfield Blvd., Suite 570 South
Santa Monica, CA 90404
or by phone at (800) 641-1829.
Small Office DSL, Business DSL, and Business T1
If you need to cancel your EarthLink Business High Speed service, please send your written request to EarthLink Business Access Customer Service via fax at (678) 623-5076. To process your cancellation request, we require that you provide the following:
- Written request submitted on company letterhead by your billing contact
- Your customer or account number
- Current phone number
- Reason for canceling service
Cancellation will be effective at the end of the billing cycle after the notice is received and processed.
Satellite
To cancel the Service you must call (800) 635-0373 or write to:
EarthLink, Inc.
Customer Service Manager, EarthLink Satellite Services
1375 Peachtree Street, Level A
Atlanta, GA 30309
