EarthLink Policies and Agreements

CANCELING YOUR EARTHLINK SERVICE

You may cancel your Service only as follows:

Telephone Cancellation for EarthLink Services: 1-888- 327-8454

Telephone Cancellation for PeoplePC Services: 1-866-772-6277

Fax Cancellation for both EarthLink Services and PeoplePC Services: 1-404-795-1034 *include your account number and current telephone number.

Mail Cancellation for both EarthLink Services and PeoplePC Services: Send registered or certified mail, return receipt requested to:

EarthLink, LLC
Cancel (write Name of Service)
1170 Peachtree Street, Suite 900
Atlanta, GA 30309
*Include your account number and current telephone number.

For all EarthLink Services, email termination of your EarthLink Service or your PeoplePC Service will not be accepted.

Cancellation will be effective at the end of the billing cycle after your notice is received and processed.

The links for more details on EarthLink’s cancellation policies are listed below:

4G Internet Service Agreement - Section 10

Cable Internet Service Agreement - Section 8

DSL & Home Phone Agreement - Section 11

Email Beta Program Agreement - Section 3

Home Networking - Section 7

Internet Service Agreement - Section 10

Online Backup Agreement - Section 9

Web Hosting Service Agreement - Section 5

*The Internet Service Agreement includes EarthLink Dial-Up, EarthLink Residential DSL, PeoplePC Dial-Up, and EarthLink and PeoplePC Software and Tools except that Home Networking and Online Backup have their own Service Agreements.



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