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In the Preferences, you can set up your email signature and customize other aspects of how Web Mail behaves. To open the Preferences window, click Preferences in the Folders Column on the main Web Mail page.

The preferences are broken into four tabs:

The General Tab

The Message Display Tab

The Sending & Replying Tab

The Address Book Tab


General Settings:

Email Forwarding:

'Web Mail allows you to forward your email address to any other email address on the Internet. Email sent to your address will automatically be forwarded to whichever address you specify. If forwarding is enabled, email will not appear in this mailbox, but will instead be sent to the address you specify.

To EnableEmail Forwarding:

  1. Click Email Forwarding from the Preferences page.
  2. Check the box next to Enabled.
  3. Enter an email address into the text box.
  4. Click the Save button.

Note: Unless you check the Enabled box, email will not be forwarded. If you want to disable forwarding without removing the address, uncheck the box and click Save.

Select Keep a copy of received messages if you want copies of forwarded message to remain on the server. You might want to keep copies of messages if you plan to download them later using a desktop email program.

Virus Blocker: See Virus Blocker Help.

spamBlocker: See spamBlocker Help

Anonymous Email: Follow the link to create "anonymous" emails.

Use these anonymous emails when registering for Web sites or shopping online. Emails to your Anonymous Email Addresses get delivered to specific folders in your EarthLink email account. Then, just delete an Anonymous Email Address when you no longer need it or are annoyed with the amount of spam coming to it.

Default View

Choose whether to see news headlines or your Inbox when you sign in.

Sign-out Destination

Choose where you go when you sign out of Web Mail.

Session Expiration

This setting determines the length of time until your email session automatically expires. This setting is not related to the email address save function on the Sign In page.

Trash Folder Message Deletion

Choose how long to keep a message in your Trash folder before it is automatically deleted. If you choose Never, messages will remain in your Trash folder until you delete them, or until you run out of email space.

Session Security

Set this option to On if you want your entire Web Mail session to be encrypted. If set to Off, only the sign-in screen will be encrypted. See Signing In to Web Mail for more information about encryption in Web Mail.


Messages Displayed

This determines how many messages are displayed at one time in the message list area.

Save Sort Order

Web Mail will remember how you want to sort your message list. Default is to sort by Date in descending order.

Message Preview

This turns the message preview pane on the main page on or off.

HTML Message View

Leave this option on to have Web Mail show HTML images as Web pages. Turn it off to view HTML messages as text. Note: This option will not show the HTML source of the message. It will only display the text of the message without formatting.

Image Display

If Show Images is chosen, images in your incoming email messages will be displayed when the message is displayed. If Hide Images is chosen, images in your incoming email messages will be displayed as "broken" image graphics. Hiding images may make displaying the text of messages appear slightly faster. It can also protect you from spammers, who often use images to confirm that you have opened an email message so they can send you more spam. If you have selected the Hide Images option and want to view an image contained in a message, click the "broken" graphic and a new browser window will open, displaying the image. You can also click the View Images link at the bottom of a message to display all images.


Your 'From' Name

When you send mail, this is the name that appears in the From field.

Reply-To Address

In this box enter the default reply-to email address. This is the email address that will be used if your recipients click the Reply button when receiving email from you. (For more information, see Replying to an Email Message.)

Include Original When Replying

If On is chosen, the text of the email message you received will be included in your reply email message. If Off is chosen, it will not be included. (For more information, see Replying to an Email Message.)

Save Sent Mail

Choose whether you want to save messages to the Sent folder upon sending. Note: Messages saved to this folder include attachments and are counted towards your mail quota. If you are approaching your quota you should consider deleting messages in your Sent folder and/or switch this preference to "Off".

Automatic Preferences

Vacation Message

Use this page to prepare an automated answer to incoming email messages when you are on vacation, or otherwise away for an extended period of time.

To write and activate an automated Vacation Response:

  1. Click the Vacation Message link on the Preferences page.

  2. Use the Start On and End after menus to select the dates of your departure and your arrival home.

  3. Type a subject line in the Subject box and the text of your automated reply in the Message box.

  4. Click Enabled to activate the vacation response. The response will only be active during the dates specified. If the box isn't checked, the vacation response won't be activated even during the dates you have specified.

  5. Click Save.


An email signature is a word or phrase that is added to the bottom of your outgoing email messages. A signature can be as simple as J. Smith, for example, or as complicated as a lengthy quote from a Shakespeare play.

Add Signature

To add an email signature:

  1. Click the Signatures link on the Preferences.

  2. In the Add Signature section, type a name for the new signature in the Signature Name box.

  3. Type the actual text of the new signature in the Signature box.

  4. If you want this to be your default signature, select Set As Default.

  5. Click Save.

Edit Signature

To edit an email signature:

  1. Click the Signatures link on the Preferences.

  2. Click the Edit link to the right of the signature you want to change.

  3. Type name of the signature to be edited in the Signature Name box.

  4. Edit the signature text, which is displayed in the Signature box.

  5. Click Save.

Delete Signature

To delete a signature:

  1. Click the Signatures link on the Preferences.

  2. Check the box to the left of the signature or signatures you want to delete.

  3. Click the Delete button.


Import/Export Contacts

Import Address Book: You can import contacts from any email program that can save its contact list as an Outlook (Microsoft) "CSV" file, using the Import Address Book link. To export your email program's contacts to a CSV file, follow the instructions in the Help for that program.

Your Address Book can hold up to 2,500 contacts. If you are importing a list of contacts that is too large, Web Mail will let you know how many contacts you need to delete before you can import the file. You can either remove contacts from your Web Mail Address Book or from the list you are importing.

Your Web Mail Address Book may contain some of the same contacts as the list you want to import. When importing, Web Mail will give you an opportunity to decide what to do with duplicate contacts. Duplicate contacts share the same first, middle, and last name, and at least one email address.

Export Address Book: Web Mail can export your list of contacts to a "comma separated value" (CSV) file that can be read by many other applications, such as Microsoft Excel. To export your address book, click the Export Address Book link, then save the file to your desktop. Use your email program’s Help files to learn how to import the file.

Blocked Sender List

The Blocked Sender List lets you prevent certain email addresses and domains from sending you messages. Each of your mail folders has a button that lets you block the sender of messages you have received. Use this section of the Preferences to manage the addresses that you have blocked, and to manually add new addresses. Unlike messages that are caught by spamBlocker, messages from blocked senders will NOT be redirected to your Suspect Email folder, and those senders will NOT be given the opportunity to submit an Allowed Sender Request Form.

To block an email address, click the Edit Blocked Senders link, then enter the entire address into the box, then click the Block this Address or Domain button. [To block an entire domain, enter just the domain. For example, to block email from anyone at, type into the box, then click the button.]

Note: If you put an email address in your Address Book, you will receive messages from that address even if the domain is on your Blocked Sender List. On the other hand, if you put an email address on your Blocked Sender List, you will not receive email from that address even if you have added the company or domain to your Address Book.

Address Auto-Completion

When typing an address to send an email, this feature allows Web Mail to present a menu of matching contacts from your Address Book.

Automatically Add Recipients to Address Book

This option will add a contact to your Address Book for every address you send a message to. When you send a message, you will see a page that lets you choose which recipients to add to your Address Book. This can be an easy way quickly add several people to your contacts.