Call today to check pricing and availability 1-800-217-6231
Not just fast. But ludicrous speed.
With HyperLink, you get the very best EarthLink has to offer at the price that fits your budget. Enjoy shared speed for every family member to stream videos, music, movies and more—all with no data caps.
You get:
- Speeds up to 75 Mbps*
- Reliability and high speed with fiber-optic technology
- No data caps
*Pricing varies by location.
EARTHLINK HYPERLINK OFFER DETAILS
Professional Installation (required): $69.95
Modem: Use of EarthLink provided modem with Wi-Fi is required. An additional modem fee of either $6.95 per month or a one-time fee of $74.95 will apply.
Term Commitment (contract): 12 months
Early Termination Fee: Up to $200.00
HyperLink requires a professional installation. Please check your email regularly for important information regarding your HyperLink High Speed service installation. This process will take about 5 to 10 business days.
Still have questions? Call: 1-800-217-6231.
EarthLink: Limited-time, non-transferrable offers for select new residential customers that may not be combined with other promotions. Subject to availability, EarthLink Terms & Conditions (LINK), and Acceptable Use Policy (www2.windstream.net/customersupport/usersguide/accept/accept.html). Details: Offers vary by speed, location and phone provider. Not available in all geographic areas. Call for pricing, speed and availability. 12-month minimum term commitment required. Taxes, certain fees and shipping & handling are extra. Speeds: Speeds may vary depending on distance, line quality and number of devices used concurrently. EarthLink cannot guarantee speeds or uninterrupted, error-free service. EarthLink makes no representations related to download or upload speeds. EarthLink assumes no responsibility or liability for interruption of services or service performance differences between actual and advertised performance. Equipment: Equipment fees may apply. EarthLink-approved modem is required. Installation: Fees will apply for professional installation. Dial-Up: For dial-up connections, additional phone charges and usage restrictions may apply. Check with your local phone company to make sure that the selected access number is a toll-free call. Cancellation: Cancellation must be by phone, U.S. mail or fax before the next billing period. EarthLink and the EarthLink logo are registered service marks of EarthLink, LLC. © 2018 EarthLink, LLC. Additional restrictions may apply.
COMMON QUESTIONS
ABOUT EARTHLINK HYPERLINK INTERNET
HYPERLINK AVAILABILITY & INSTALLATION
Where is HyperLink Internet service available?
HyperLink Internet is available across a 21 state footprint in the continental US. To find out if HyperLink is available in your area, call 1-800-217-6231. Even if HyperLink is not available, you may still qualify for other EarthLink Internet services.
What speeds are available in my area?
With HyperLink Internet, we offer service plans with a wide range of speeds, from 3 Mbps up to 75Mbps. But not all speeds are available in all areas. Call 1-800-217-6231 to check availability.
Do I need any special equipment?
Yes, an EarthLink specific modem is required and is part of your professional installation. See offer details for more information, including modem fee.
If I already have a DSL modem, can I use it?
No, HyperLink Internet service requires an EarthLink specific modem. See offer details for more information.
Can I install HyperLink myself?
No, HyperLink requires a professional installation. See offer details for more information. Please check your email regularly for important information regarding your HyperLink service installation. This process will take about 5 to 10 business days.
Do you have technical support if I need help getting started?
Yes. Our Internet experts are ready to answer any question you may have and help you get set up right. In addition to phone support, we also offer online self-help, and support by email or chat. Visit our Support Center for all your options or call 1-888-EarthLink.
If I’m upgrading from EarthLink Dial-Up, can I keep my email address and software?
Yes. It could not be easier for current EarthLink Dial-Up members like you to upgrade to HyperLink Internet. You do not have to change email addresses, your myEarthLink start page stays the same, and you can keep using all the same EarthLink software.
If I’m switching from another ISP, will I lose my email contact information?
No. EarthLink Web Mail makes it easy to import contacts from other programs.
Why should I switch to HyperLink Internet service from EarthLink?
EarthLink has been a nationally recognized DSL provider since 1999. Our DSL broadband Internet has received numerous awards and accolades, along with the satisfaction of our thousands of subscribers. We are an ISP that stands for quality broadband connections, expert service and support, and value. With our HyperLink Internet service, you will get a great value, fast speeds and a connection you can trust.
SPEED & CONNECTIONS
How fast is HyperLink Internet?
We believe in speed and choice. So we offer our access in a wide range of speeds, from 3 Mbps to 75 Mbps. But not all speeds are available in all areas.
What can I do with all that speed?
With our HyperLink Internet access you’ll use your fast connection to do more things. For example, with our fastest connection (75 Mbps), you could download 10 songs in 9 seconds or download a one hour TV show in 56 seconds. You’ll get the same kind of time-saving benefit downloading software, doing online research, shopping, and gaming more.
Can I access the Internet if I’m on the road?
Yes. All HyperLink plans come with free dial-up access (up to 20 hours per month) for you to use away from home. And EarthLink has thousands of toll-free local access numbers for you to use.
For dial-up connections, additional phone charges and usage restrictions may apply. Please check with your local phone company to make sure that the selected access number is a toll-free call.
Can I use HyperLink Internet on all my home computers?
Yes, that is one of the big benefits you get with HyperLink.
Can I set up a home network?
Yes, the HyperLink modem includes integrated WiFi that supports multiple devices and allows you to create a home network. And with the WiFi connection that comes with the EarthLink provided modem, you can enjoy access as you move around your home using wireless enabled devices.
EARTHLINK & YOUR HOME PHONE
Do I need to have home phone service to get HyperLink Internet?
No, home phone service is not required to purchase HyperLink Internet.
Note: All EarthLink services come with FREE Dial-Up service (typically to use away from home). You will need a phone line to connect using this free dial-up service.
REQUIREMENTS
What are the minimum computer requirements for HyperLink High Speed Internet?
The minimum hardware requirement is that your primary computer must have a Network Interface Card (NIC) also known as an Ethernet card, which is standard on most computers, or a network adapter.
* Speeds may vary depending on distance, line quality and number of devices used concurrently. Subject to availability. Some prices shown may be introductory offers. Equipment fees, taxes and other fees and restrictions may apply.
** Speed comparison based on 1.5 Mbps DSL.
