Switch phone carriers to EarthLink Mobile today and get the largest and fastest network in the U.S.* All you need is an unlocked phone compatible with our network (it’s easy to check!), and we’ll connect you to simple, affordable, and fast mobile service.
Get started now with two easy steps:
Save $10 per line when you purchase two or more lines with EarthLink Mobile, or bundle your new mobile plan with EarthLink Internet.** More lines means more savings.
Already placed your order with EarthLink Mobile?
Check your order status in My Account or skip ahead to get started right now.
Current Phone, Current Number
Just make sure your phone is unlocked and compatible. Then gather this information, and we’ll do the rest for you:
Current Phone, New EarthLink Number
EarthLink Mobile is great on most devices! And we’d love to help you make the right call and switch cell phone carriers!
First, let’s make sure your phone is unlocked and check to see if it’s compatible.
We know how great it is to switch cell phone carriers to a company you love, so start by taking a look at your phone. Enter the IMEI number from your device by using the Check Your Device button below.
The International Mobile Equipment Identity (IMEI) number is a unique identification or serial number that is assigned to a mobile phone. It’s typically 15 digits long.
We know how great it is to switch cell phone carriers to a company you love, so start by taking a look at your phone. Enter the IMEI number from your device by using the Check Your Device button below.
An unlocked phone can be used on multiple networks and isn’t tied to a specific carrier or plan. You’ll need an unlocked phone to switch phone carriers and join EarthLink Mobile.
If you’re under a contract with your current carrier, your phone is probably locked until it’s paid off. The best way to make sure your phone is unlocked and can be used on the EarthLink network is to check with your current mobile provider.
Even though EarthLink Mobile will work well with all different types of phones, some exclusions apply including (but not limited to) the following:
Now that you’ve got a compatible phone, you might be thinking it’s time to switch cell phone carriers and avoid another endless contract. So, let’s find you the right plan!
Already placed your EarthLink Mobile order? Yay!
Let’s get you connected! Go to My Account at myaccount.earthlink.net to check the order status of your SIM card.
If you’ve already received your SIM card, there are just four things you need to do to officially switch your phone carrier.
Log onto Activate
Select either Activate a New Number or Transfer an Existing Number
Enter the Activation Code
Press the Pay and Activate button.
Remember, new number activations are usually complete within minutes.
If you are transferring your current number instead, you’ll need a couple of things. Gather the account number and password or PIN from your current provider. Remember, number transfers can take up to a few hours.
Experiencing issues during activation? Please chat or call our Mobile Support Team at 844-660-1500.
Enjoy your EarthLink Mobile service! Aren’t you glad you switched phone carriers?
Feeling confused? We’ve got the answers to your frequently asked questions.
Already an EarthLink Internet Customer?
It’s easy to add EarthLink Mobile! Contact our customer service team at 866-314-0206 today to get started.
Already an EarthLink Mobile Customer?
It’s simple to adjust your plan at any time or contact our team for any support issues. Visit My Account to get started, or call us at 866-314-0206.
*EarthLink Mobile is offered through a partnership with Ultra Mobile, which provides the underlying mobile network services. Coverage not available in all areas.
**Limited-time offer. Discount applied to multiple mobile lines or mobile line(s) bundled with EarthLink internet. Up to 4 mobile lines. Activation required within 30 days of purchase. Capable device required. Actual service speeds may vary. Taxes and fees apply. For more information, see service plan descriptions and/or our terms and conditions available at earthlink.net/tcs.