Protecting yourself from spammers

By James Burns, Product Manager

Spam continues to be one of the great banes of the internet age.  Billions of dollars are spent every year to fight spam.  Despite that great expenditure, there are many things you can do to help fight spam.  Having a strong password will prevent spammers from gaining access to your account and using it to message others.  Not responding to spam will prevent spammers from confirming your address is a legitimate email that can be spammed later.  You can also take advantage of the tools EarthLink offers you to combat spam.

Utilize EarthLink’s spamBlocker to identify and block spam before it gets in your Inbox.  EarthLink spamBlocker provides two different levels of spam prevention.  Known spam blocking uses various methods to identify and block common types of spam.  Messages flagged as spam are moved to a self-cleaning “Known Spam” folder in WebMail.  By default, “Known Spam” is deleted immediately, but you can change the settings if you would like the opportunity to review these messages before they are deleted.

EarthLink’s spamBlocker also offers a Suspect Email option that offers a much stronger way to manage spam.  The Suspect Email option compares all inbound mail to the addresses in your WebMail Address Book.  If the sender is not in your Address Book, the message will be moved to the “Suspect Email” folder in WebMail.  While a very strong option, Suspect Email requires you to closely monitor and review email in the “Suspect Email”folder.  When a new message comes in from someone you want to be able to email you in the future, you will need to add that sender to your Address Book.  Suspect Email makes it easy to move an email to your inbox and add the sender to your Address Book.

A third unique option offered by EarthLink is our Anonymous Email product.  Anonymous Email gives you up to 10 temporary use email addresses that you can use to sign up for websites where you are concerned you may get spammed later.  These addresses are listed in WebMail as individual inboxes and can be deleted and replaced if they start getting spammed.  You can add Anonymous Email addresses in your WebMail Preferences section.

spamBlocker settings for webmail

One effort to combat SPAM is to set your webmail at the highest spamBlocker setting. Watch our quick video to show you how.

Keep SPAM Out Of Your Inbox

Email is a huge part of how we communicate, but it can be a source of spam, malware and fraud. Follow these tips to help steer clear of becoming a target when using email:

  • Open attachments only from trusted senders and be on the lookout for phishing emails
  • Be cautious of unrecognized emails or suspicious links
  • Ensure your anti-virus software is running and up-to-date
  • Check that sensitive emails are going to the right person
  • Never give personal info or credentials to untrusted mailing lists or users

Because we know how important your email experience is to you, EarthLink Web Mail comes with powerful built-in protection against viruses and spam. So you can enjoy your email with peace of mind.

Guarding Against Email Viruses with Virus Blocker®

Use EarthLink Web Mail and you’ll enjoy the automatic email virus protection of Virus Blocker. This feature automatically scans all messages and attachments sent to your EarthLink email addresses. Any known viruses, worms, or Trojan horses are automatically removed or quarantined. You’ll be notified when an email message has been cleaned or quarantined.

Virus Blocker updates automatically to help protect you from the latest email viruses. This feature is on for all members. Be safe–keep it on!

To verify that Virus Blocker is on, sign in to Web Mail, click Preferences, then Virus Blocker. If Virus Blocker is not on, click the Turn ON Virus Blocker button.

Keeping Spam Out of Your Email Inbox with spamBlocker

EarthLink’s spamBlocker is automatically set on the medium setting by default and will automatically block known spam. spamBlocker’s highest setting, called Suspect Email Blocking, blocks email from all people, companies, or domains that are not listed in your Web Mail Address Book. With Suspect Email Blocking, senders must ask for permission to email you and be added to your Address Book. An optional spam summary report shows how many messages have been blocked.

To activate the highest setting, sign in to Web Mail, click Preferences, then spamBlocker. Click the button next to Suspect Email Blocking and then Save Changes.