October 14, 2020 03:35 PM Eastern Daylight Time

ATLANTA–(BUSINESS WIRE)–EarthLink, a leading provider of internet and online services, today announced that Brigitte Wright-Roy is joining the EarthLink leadership team as Senior Vice President, Customer Operations.

Brigitte comes to EarthLink from Sprint where she led worldwide inside sales and operations. Prior leadership roles at Sprint include product development and innovation.

Brigitte Wright-Roy headshot
EarthLink announced that Brigitte Wright-Roy is joining the EarthLink leadership team as Senior Vice President, Customer Operations (Photo: Business Wire)

“I am passionate about customer experience and at Earthlink I found a leadership team committing resources that put the customer first and at the center of every decision”

“Brigitte has a proven track record of developing successful customer experiences that result in conversion and retention improvements with both new and existing customers,” said EarthLink CEO Glenn Goad. “We are excited to add her expertise and customer passion to oversee EarthLink’s worldwide sales and service organizations.”

Brigitte’s career includes leadership roles at Schlumberger in Miami and several Latin American countries. She also founded and ran Quisqueya Callback, a telecommunications company with operations in Miami, Haiti and the Dominican Republic that became the fastest growing small company in Haiti.

“I am passionate about customer experience and at Earthlink I found a leadership team committing resources that put the customer first and at the center of every decision,” Brigitte shared. “I can’t wait to put my customer service and sales track record to work to propel us to one of America’s favorite and most trusted brands.”

Brigitte is a graduate of the Pontificia Universidad Católica Madre y Maestra in the Dominican Republic and earned her MBA at the University of Miami.