Where is this high-speed Internet and phone bundle available?
EarthLink DSL & Home Phone Service is available in the following greater metropolitan areas: Atlanta, Chicago, Dallas, Los Angeles, Miami, New York City, Philadelphia, San Diego, San Francisco, San Jose, Seattle, and Washington, D.C. However, not all homes in these cities will be serviceable. Phone service requires that you transfer an active phone number to EarthLink. To see if you are serviceable, complete our availability check.
However, not all homes in these cities will be able to get our phone and DSL services. Enter all the requested information about your location on the main DSL & Home Phone page to confirm availability, or call us at 1-877-ELNKVoice (1-877-356-5864).
How fast is the DSL Internet access in this bundle?
The broadband Internet access in our DSL and phone bundle is available in two speed levels. Depending on your location, you can choose from plans with up to 1.5Mbps speeds or ultra-fast broadband speeds up to 8Mbps. That's 5x faster than service from most regular DSL providers.
Can I get the home phone service without EarthLink DSL?
No. We are only able to provide this innovative phone service as part of a bundle with our high-speed DSL Internet access (with 1.5Mbps and 8.0Mbps speed options).
Can I use my all existing telephones?
Yes. This next-generation phone service lets you keep all your regular home phones plugged into any phone jack in your home.
Do I need any new equipment?
No. Unlike other VoIP phone services, you don’t need a phone adapter or any new phone equipment.
Can I keep my current home phone number?
Yes, it's easy to transfer your existing telephone number to your new home phone service from EarthLink.
How much money will I save?
A lot. If you're looking for cheap home phone service, your search is over. Most people save hundreds of dollars a year by switching to our Internet and phone bundle. Your exact savings will depend on what you currently pay for local and long-distance calling and your broadband Internet service. The following chart show you how you could easily save up to $540 per year with our DSL and phone service:
| If you currently pay... | With EarthLink DSL & Home Phone Service... | |
|---|---|---|
| Local Phone Service | $35.00 | Included** |
| Long Distance | $20.00 | Included** |
| Premium Calling Features | Not Included | Included |
| High Speed Internet Service | $40.00 | Included |
| Total per month | $95.00* | $49.95* Plus taxes and other charges |
Your total savings in 1 year: $540.05.
Do I need to sign a contract or make a commitment?
Yes. A 1-year commitment is required for EarthLink DSL & Home Phone Service.
How is the quality of the calls?
Very good. You can expect sound quality comparable to your regular home phone service.
Will I still be able to get 911 service with EarthLink's home phone service?
Yes. Your security is extremely important to us at EarthLink. When you place your order, we will check your home address for Enhanced 911 serviceability. Enhanced 911 service allows your local emergency response teams to locate you when you make a 911 call.
Will I still have service during power outages?
Yes. EarthLink Home Phone Service is not affected by power outages. Unlike traditional Voice over IP phone services, EarthLink's Home Phone Service uses the wiring already installed in your home, and the signal is translated to digital outside your house. This keeps power outages from interrupting your service.
Will TiVO or other DVRs be compatible with DSL & Home Phone Service?
Yes. They will work fine as long as they are connected to the phone jack via a DSL filter, which we will provide you in your welcome kit.
Will DSL & Home Phone Service work with my home security system?
Probably. Our service will work with a majority of home security systems. However, you are responsible for contacting your provider to test the service and ensure that it works properly.
Exclusive offer good for a limited time. Service not available in all areas. Free local and long-distance calling in the U.S., Canada, and Puerto Rico only. Activation fee of $39.95 applies to the Basic Plan. For the Basic Plan, calls after the first 500 minutes each month will be billed at a rate of $.05/minute. Basic and Unlimited plans include regular DSL at speeds up to 1.5Mbps. Unlimited Premium plan includes Superfast DSL at speeds up to 8.0Mbps. EarthLink may charge extra for taxes, shipping and handling, and additional equipment. Offer requires a 12-month subscription and has an early termination fee of $149.95. International charges and optional feature charges are additional. Call for specific rate information. Cancellation must be by phone, U.S. mail, or FAX.
* Rates based on average costs of all services in Atlanta, Dallas, Los Angeles, New York, and Seattle. Rates shown do not include local, state, or other taxes, fees, and charges.
** 500 minutes local and long-distance calling included in the Basic Plan. Unlimited Calling plans also available.
Don't pay more. Get more. Take a look at the complete lineup of popular calling features you'll enjoy with our home phone service. All at no extra charge.
Additional Calling Features
CONTROL YOUR PHONE SERVICE ONLINE.
With EarthLink home phone service, you'll also enjoy the convenience of EarthLink's myVoice. Visit myvoice.earthlink.net anytime to view your calling records, manage your address book, and even check your voicemail. Your myVoice address book is available from any Internet-connected computer, so you can get the information you need no matter where you are.
| If you currently pay... | With EarthLink DSL & Home Phone Service... | |
|---|---|---|
| Local Phone Service | $35.00 | Included** |
| Long Distance | $20.00 | Included** |
| Premium Calling Features | Not Included | Included |
| High Speed Internet Service | $40.00 | Included |
| Total per month | $95.00* | $49.95* Plus taxes and other charges |
You could save $540/year!
* Rates based on average costs of all services in Atlanta, Dallas, Los Angeles, New York, and Seattle. Rates shown do not include local, state, or other taxes, fees, and charges.
** 500 minutes local and long-distance calling included in the Basic Plan. Unlimited Calling plans also available.
| Unlimited Premium | Unlimited | Basic |
|---|---|---|
|
|
|
* All plans require a $5 Network Access Charge, which will be added to each month's bill.
Use the form to enter your location information and see which specific plans are available to you and for additional offer details.
Where is this high-speed Internet and phone bundle available?
EarthLink DSL & Home Phone Service is available in the following greater metropolitan areas: Atlanta, Chicago, Dallas, Los Angeles, Miami, New York City, Philadelphia, San Diego, San Francisco, San Jose, Seattle, and Washington, D.C. However, not all homes in these cities will be serviceable. Phone service requires that you transfer an active phone number to EarthLink. To see if you are serviceable, complete our availability check.
However, not all homes in these cities will be able to get our phone and DSL services. Enter all the requested information about your location on the main DSL & Home Phone page to confirm availability, or call us at 1-877-ELNKVoice (1-877-356-5864).
How fast is the DSL Internet access in this bundle?
The broadband Internet access in our DSL and phone bundle is available in two speed levels. Depending on your location, you can choose from plans with up to 1.5Mbps speeds or ultra-fast broadband speeds up to 8Mbps. That's 5x faster than service from most regular DSL providers.
Can I get the home phone service without EarthLink DSL?
No. We are only able to provide this innovative phone service as part of a bundle with our high-speed DSL Internet access (with 1.5Mbps and 8.0Mbps speed options).
Can I use my all existing telephones?
Yes. This next-generation phone service lets you keep all your regular home phones plugged into any phone jack in your home.
Do I need any new equipment?
No. Unlike other VoIP phone services, you don’t need a phone adapter or any new phone equipment.
Can I keep my current home phone number?
Yes, it's easy to transfer your existing telephone number to your new home phone service from EarthLink.
How much money will I save?
A lot. If you're looking for cheap home phone service, your search is over. Most people save hundreds of dollars a year by switching to our Internet and phone bundle. Your exact savings will depend on what you currently pay for local and long-distance calling and your broadband Internet service. The following chart show you how you could easily save up to $540 per year with our DSL and phone service:
| If you currently pay... | With EarthLink DSL & Home Phone Service... | |
|---|---|---|
| Local Phone Service | $35.00 | Included** |
| Long Distance | $20.00 | Included** |
| Premium Calling Features | Not Included | Included |
| High Speed Internet Service | $40.00 | Included |
| Total per month | $95.00* | $49.95* Plus taxes and other charges |
Your total savings in 1 year: $540.05.
Do I need to sign a contract or make a commitment?
Yes. A 1-year commitment is required for EarthLink DSL & Home Phone Service.
How is the quality of the calls?
Very good. You can expect sound quality comparable to your regular home phone service.
Will I still be able to get 911 service with EarthLink's home phone service?
Yes. Your security is extremely important to us at EarthLink. When you place your order, we will check your home address for Enhanced 911 serviceability. Enhanced 911 service allows your local emergency response teams to locate you when you make a 911 call.
Will I still have service during power outages?
Yes. EarthLink Home Phone Service is not affected by power outages. Unlike traditional Voice over IP phone services, EarthLink's Home Phone Service uses the wiring already installed in your home, and the signal is translated to digital outside your house. This keeps power outages from interrupting your service.
Will TiVO or other DVRs be compatible with DSL & Home Phone Service?
Yes. They will work fine as long as they are connected to the phone jack via a DSL filter, which we will provide you in your welcome kit.
Will DSL & Home Phone Service work with my home security system?
Probably. Our service will work with a majority of home security systems. However, you are responsible for contacting your provider to test the service and ensure that it works properly.
Exclusive offer good for a limited time. Service not available in all areas. Free local and long-distance calling in the U.S., Canada, and Puerto Rico only. Activation fee of $39.95 applies to the Basic Plan. For the Basic Plan, calls after the first 500 minutes each month will be billed at a rate of $.05/minute. Basic and Unlimited plans include regular DSL at speeds up to 1.5Mbps. Unlimited Premium plan includes Superfast DSL at speeds up to 8.0Mbps. EarthLink may charge extra for taxes, shipping and handling, and additional equipment. Offer requires a 12-month subscription and has an early termination fee of $149.95. International charges and optional feature charges are additional. Call for specific rate information. Cancellation must be by phone, U.S. mail, or FAX.
* Rates based on average costs of all services in Atlanta, Dallas, Los Angeles, New York, and Seattle. Rates shown do not include local, state, or other taxes, fees, and charges.
** 500 minutes local and long-distance calling included in the Basic Plan. Unlimited Calling plans also available.
Don't pay more. Get more. Take a look at the complete lineup of popular calling features you'll enjoy with our home phone service. All at no extra charge.
Additional Calling Features
CONTROL YOUR PHONE SERVICE ONLINE.
With EarthLink home phone service, you'll also enjoy the convenience of EarthLink's myVoice. Visit myvoice.earthlink.net anytime to view your calling records, manage your address book, and even check your voicemail. Your myVoice address book is available from any Internet-connected computer, so you can get the information you need no matter where you are.
| If you currently pay... | With EarthLink DSL & Home Phone Service... | |
|---|---|---|
| Local Phone Service | $35.00 | Included** |
| Long Distance | $20.00 | Included** |
| Premium Calling Features | Not Included | Included |
| High Speed Internet Service | $40.00 | Included |
| Total per month | $95.00* | $49.95* Plus taxes and other charges |
You could save $540/year!
* Rates based on average costs of all services in Atlanta, Dallas, Los Angeles, New York, and Seattle. Rates shown do not include local, state, or other taxes, fees, and charges.
** 500 minutes local and long-distance calling included in the Basic Plan. Unlimited Calling plans also available.
| Unlimited Premium | Unlimited | Basic |
|---|---|---|
|
|
|
* All plans require a $5 Network Access Charge, which will be added to each month's bill.
Use the form to enter your location information and see which specific plans are available to you and for additional offer details.
