Dear EarthLink Customer,

I'm excited to share that today we announced that EarthLink and Windstream have reached an agreement to merge, creating a larger, stronger and more comprehensive network services and solutions provider.

Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Having developed a mutual respect between organizations for years, we ultimately look forward to leveraging the capability of our combined organizations.

Of critical importance, while today's announcement is very exciting, it has no immediate impact on the way we operate or the services we currently provide. Until we complete the transaction – which we expect will happen in the first half of 2017 – it remains business as usual at EarthLink.

How will this transaction benefit our valued customers?

At EarthLink, we're passionate about providing the best possible experiences for the customers that we serve. That spirit is part of what makes our culture unique – it's been that way since our founding and it's a critical part of how we will continue to serve you once this transaction closes.

We will be communicating more about the combined organization as we move forward. As a customer of this new organization, you will benefit from a significantly improved network, a deeper, more competitive portfolio of services, and the integration of best in class innovation to ensure that whether you are surfing the web, watching videos or playing games online we are providing a truly engaging experience.

If you have questions in the meantime, please visit our FAQs for more information. Thank you for being a loyal EarthLink customer – we appreciate your business and look forward to continuing to serve you.

Sincerely,

Joe Eazor
EarthLink CEO and President