Stay Informed Get Started Stay Safe Get More Get Help
NEW? GET STARTED. BEEN WITH US? GET ENGAGED!
Questions about new service?
Open 9am-12am ET


Need help with your existing service?
Live support chat
Open 24/7

Close

QUICK TIPS FOR SOFTWARE
INSTALLATION & CONNECTION

INSTALLATION TIPS
  • Close all open programs and disable antivirus and firewall software.
  • Enter the EarthLink email address we gave you when prompted (or choose to sign up if you are not yet a member).
  • Choose 2 or more access numbers if available (Dial-Up only).
  • Choose to import your contacts into EarthLink Web Mail with Simple Switch.
  • When prompted, choose the free programs & tools you want.
  • Select the EarthLink Accelerator option (Dial-Up only).
HOW TO CONNECT
  • Double-click the EarthLink Access Software shortcut on your desktop.
  • Select or enter your email address and password
  • Click Connect.

We're verifying the EarthLink high speed services available in your area.

This will only take a few more moments.