GETTING THE HELP YOU NEED, 24/7

Choose the EarthLink Support Option That's Right For You


Need information or assistance? We're here to help 24 hours a day! Choose the EarthLink support option that's right for you.

Online Billing & Account Management

Make changes to your account, including contact and payment information, or add new services to your account. You can also edit your password, find Internet access numbers, modify your email profiles, view your invoice, and more. Go to myaccount.earthlink.net.

Online Technical Support

Find quick, helpful solutions to common questions and issues. Get step-by-step instructions for all the services you use. Go to support.earthlink.net.

Support by Live Chat

Trade real-time messages with a friendly representative. Go to support.earthlink.net/chat/.

Support by Phone:

  • Dial-Up: 1.888.EARTHLINK (1.888.327.8454)
  • DSL: 1.888.829.8466
  • Cable Internet: For billing or connection issues, call your cable company. Find your local phone number here.

For help with EarthLink services, contact these dedicated support numbers:

  • Time Warner/Bright House: 1.800.817.5508
  • Comcast: 1.866.570.8333

Quick Support Links