What is TotalAccess?
TotalAccess is EarthLink's free Internet access software for Windows computers (see system requirements below). Designed to be your launch pad to the Internet, TotalAccess makes it easy to get started with EarthLink, manage your connections, and get the most out of your EarthLink experience.
Is TotalAccess free?
Yes. You can download TotalAccess or order a free CD.
What features are included with TotalAccess?
When you install TotalAccess you will be able to take advantage of all of the following tools:
Do I have to use TotalAccess as an EarthLink member?
No. We recommend that our Dial-Up customers use TotalAccess to help them manage their connections, but you don't have to install TotalAccess to access the Internet through EarthLink. Some of the features of TotalAccess (such as Protection Control Center & Toolbar) are available as stand-alone programs (without installing TotalAccess). Click through our Software & Tools pages to see all your options.
How will I know if I have the latest version of TotalAccess?
TotalAccess includes a built-in update manager which should automatically notify you when there are updates to download. You can also click the Toolbox button on the Task Panel and select Check for Updates.
Can I get your TotalAccess software on a CD?
Yes. Simply click Order a Free CD from the main TotalAccess page.
Will TotalAccess work on my computer?
Your computer must meet these system requirements to run TotalAccess:
* Windows 98 and 98SE users must have a version of Internet Explorer with 128-bit encryption.
** 128MB recommended for Windows 2000, Windows XP
Is TotalAccess available for Mac OS?
No. TotalAccess is currently available for Windows only.
I'm an EarthLink access member, but my email address doesn't end with @earthlink.net. Will TotalAccess still work for me?
Yes. TotalAccess supports all EarthLink domains.
I use Windows 2000/XP. Do I need administrator rights to install TotalAccess?
Yes. You need administrator rights to install the software and to set up locations and profiles. If you've installed software on your computer successfully in the past, chances are you already have administrator rights. For more information about administrator rights, consult your Windows help files.
Does TotalAccess come with an email program?
No. We recommend that you use EarthLink Web Mail (sign in at webmail.earthlink.net) for your EarthLink email. You may also use programs like Outlook, Outlook Express, Eudora, and Mail.
How do I get help with TotalAccess?
The easiest way to get TotalAccess help is to click the Help button at the right end of your Task Panel (the button has a large ? on it). You'll find detailed answers to most questions there. If you need additional technical help, you can visit your Support Center at support.earthlink.net. And if you want to speak with someone directly, you can always give us a call at 1.800.719.4660.
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The EarthLink Referral Program is governed by the following Terms and Conditions:
EarthLink Members must agree to use their webspace in a manner consistent with all applicable local, state, and federal laws and regulations, and in accordance with the EarthLink Internet Service Agreement, Acceptable Use Policy, and the Community Guidelines set forth here. The guidelines listed below are a nonexclusive list of actions and content prohibited on member sites:
Illegal use. Using the Services to transmit any material (by email, uploading, posting, or otherwise) that, intentionally or unintentionally, violates any applicable local, state, national, or international law, or any rules or regulations promulgated here under.
Harm to minors. Using the Services to harm, or attempt to harm, minors in any way.
Threats. Using the Services to transmit any material (by email, uploading, posting, or otherwise) that threatens or encourages bodily harm or destruction of property.
Harassment. Using the Services to transmit any material (by email, uploading, posting, or otherwise) that harasses another.
Fraudulent activity. Using the Services to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as “pyramid schemes,” “Ponzi schemes,” and “chain letters.”
Forgery or impersonation. Adding, removing, or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation. Using deliberately misleading headers (“munging” headers) in news postings in order to avoid spam email address collectors is allowed.
Unsolicited commercial email/ Unsolicited bulk email. Using the Services to transmit any unsolicited commercial email or unsolicited bulk email. Activities that have the effect of facilitating unsolicited commercial email or unsolicited bulk email whether or not that email is commercial in nature, are prohibited.
Unauthorized access. Using the Services to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of EarthLink’s or another entity’s computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data.
Copyright or trademark infringement. Using the Services to transmit any material (by email, uploading, posting, or otherwise) that infringes any copyright, trademark, patent, trade secret, or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software. EarthLink is registered under the Digital Millennium Copyright Act of 1998.
Collection of personal data. Using the Services to collect, or attempt to collect, personal information about third parties without their knowledge or consent.
Reselling the services. Reselling the Services without EarthLink’s authorization.
Network disruptions and unfriendly activity. Using the Services for any activity that adversely affects the ability of other people or systems to use EarthLink Services or the Internet. This includes "denial of service" (DoS) attacks against another network host or individual user. Interference with or disruption of other network users, network services, or network equipment is prohibited. It is the Member's responsibility to ensure that their network is configured in a secure manner. A Member may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A Member may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner.
News. EarthLink Members should use their best judgment when posting to any newsgroup. Many groups have charters, published guidelines, FAQs, or "community standards" describing what is and is not considered appropriate. Usenet can be a valuable resource if used properly. The continued posting of off-topic articles is prohibited. Commercial advertisements are off-topic in most newsgroups, especially regional groups not specifically named for such. The presence of such articles in a group is not indicative of the group's "intended" use. Please familiarize yourself with basic Usenet netiquette before posting to a newsgroup. EarthLink considers "multiposting" to 10 or more groups within a 2-week sliding window to be excessive. EarthLink servers currently limit the number of allowable "cross-posts" to 9. EarthLink Members may not cancel messages other than their own messages. A Member may cancel posts forged in that Member's name. We may cancel any postings that violate this AUP.
Long Connections and Multiple Logins. Using a personal account for high. volume or commercial use is prohibited. The Services are intended for periodic, active use of email, newsgroups, file transfers, Internet chat, games, and browsing the World Wide Web. Members may stay connected so long as they are actively using that connection for the above purposes. Members may not use the Services on a standby or inactive basis in order to maintain a connection. Pinging is expressly prohibited. Accordingly, EarthLink maintains the right to terminate any member’s connection following any extended period of inactivity as determined by EarthLink.
Website Size and Space Limitations: All EarthLink Members receive at least 10MB free webspace for use with their EarthLink Internet access account. Each member’s free webspace is allocated at least 1GB of traffic per month (traffic is calculated on a formula multiplying the number of hits that your site receives by the size of your files). If a site exceeds its maximum monthly allotment of traffic, the site will become unavailable until the beginning of the next calendar month. A site that exceeds the maximum allowed webspace size will also become unavailable. Unavailability includes but may not be limited to the inability to access the site publicly or to publish to or modify the site's contents via certain Web creation tools.
EarthLink, in its sole discretion, may take any one or more of the following actions in response to violations of these guidelines:
EarthLink reserves the right to make changes to these guidelines at any time and in any manner.
