We feel a sense of urgency on matters related to our customers. We own problems, anticipate needs, respond quickly and deliver customer-focused solutions. We constantly benchmark ourselves against competitors and what our customers expect from us.
We have an unwavering commitment to open, honest and timely communication. Clarity in understanding our goals and what we expect from each other is critical to making the best decisions and providing superior service.
We make informed decisions and align ourselves around successful implementation. We collect data, analyze facts, and consider options before making decisions. Then we focus on execution and measuring results to ensure our actions remain rooted in sound judgment.
We believe that all of us are smarter than any one of us. Success lies in our ability to align innovation, service and operational excellence to exceed customer expectations. We invite diverse thinking and expect aligned action.
Anytime, anywhere, EarthLink keeps customers connected and businesses empowered. Our leading-edge managed IT, network and communications services deliver the superior and secure experience our customers value and trust.
In an effort to bring awareness to environmental issues while doing what it can to being a part of the solution, EarthLink has undertaken a sustainability initiative – Sustainable EarthLink. We believe that a more green, sustainable workplace uses less energy, creates less waste and creates a culture where employees know that they are making a difference every day – just by showing up to work. In January 2008, EarthLink received gold certification from the Leadership in Energy and Environmental Design (LEED) rating system for its green initiatives in the 2nd floor build-out of the Bradley building in Pasadena. Our data center has already adopted initiatives to mitigate EarthLink’s environmental impact. This sustainability program will bring together all of EarthLink’s green efforts and gives each of you an opportunity to participate in our commitment to environmental sustainability.
EarthLink is committed to:
Reducing the company's electricity usage - you will see a number of things happening throughout the company to accomplish this goal.
Purchasing Renewable Energy Credits - these funds support alternative energy solutions such as wind power, solar power and geothermal power. This will also help offset EarthLink's carbon footprint.
Purchasing materials such as copy paper, paper plates and other supplies that have a higher recycled content, and recycling a high percentage of the waste created by our company.
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