OUR AWARDS

At EarthLink, we're proud of the work we do: the innovative products and services we offer and the passionate customer support we provide. And we are proud of the many awards and accolades we've received from media and industry experts, because they honor all our efforts to serve you better and earn your trust.

Recent EarthLink Awards & Recognition

EarthLink Receives Commendation Letter from NY Dept. of Public Service
July, 2014

EarthLink's customer care team received a commendation letter from the New York Department of Public Service. The letter notes the excellent level of service provided by EarthLink and our employees throughout 2013, and commends our high quality of service. The New York Department of Public Service bases its commendations on staff analysis by the Commission's Telephone Service Quality Commendation Program. To be considered, companies must be facilities-based and provide the Commission with monthly performance data.

EarthLink TechCare Recognized with 2014 ACE (Achievement in Customer Excellence) Award for Best Use of Feedback Solutions
May, 2014

EarthLink earned two accolades as part of Confirmit's 2014 ACE (Achievement in Customer Excellence) Awards program, notably as Winner of the 2014 ACE Award for Best Use of Feedback Solutions, and an additional 2014 Confirmit ACE Award for its commitment to an exceptional customer experience.

EarthLink earned these Confirmit ACE Awards based on its EarthLink TechCare end user helpdesk service, which integrates Enterprise Feedback Management throughout the value chain. Read the press release.

EarthLink Tops MSPmentor List of Managed Service Providers for 2nd Year
March 8, 2014

For the 2nd year running, EarthLink earned the number one ranking on the seventh-annual MSPmentor 501 Global Edition, a distinguished list and report identifying the world's top 501 managed service providers (MSPs). Click here to view EarthLink's top ranking on the prestigious global index and click here to read the press release.

EarthLink Receives 2013 Cloud Computing Excellence Award.
Oct, 2013

EarthLink Business Awarded 2nd Cloud Computing Excellence Award October, 2013 TMC, a global, integrated media company, named EarthLink's Private Cloud Hosting solution for The College Network as a 2013 Cloud Computing Excellence Award winner presented by Cloud Computing Magazine. Read the press release.

EarthLink Customer Care Receives Commendation Letter from NY Dept. of Public Service
June, 2013

The EarthLink Business customer care team received a commendation letter from the New York Department of Public Service. The letter notes the excellent level of service provided by EarthLink and our employees in 2012, and commends us for our high quality of service. The New York Department of Public Service bases its commendations on staff analysis by the Commission’s Telephone Service Quality Commendation Program. To be considered for a commendation, companies must be facilities-based and provide the Commission with monthly performance data.

EarthLink wins 2013 North American Business Connectivity Award from ATLANTIC-ACM
June, 2013

Strategy and research consultant firm ATLANTIC-ACM announced EarthLink as a winner of the 2013 North American Business Connectivity Award. The awards were based on nearly 5,000 individual ratings of service providers by enterprise customers. EarthLink will be one of the winning companies listed in the 2013 edition of ATLANTIC-ACM's North American Business Connectivity Report Card. ATLANT mIC-ACM's Report Card Series provides insight into service provider performance through customer evaluations in vital customer acquisition and retention areas, including network, products and key touchpoints. Read the press release.

CenterBeam, an EarthLink Business Company, Wins Stevie Award, Shortlisted for Another
June 17, 2013

CenterBeam was presented with a Silver Stevie® by the American Business Awards (ABA) in the Support Team of the Year – Computer Software and Services category for the IT Support it provides to The Hay Group, a global consulting firm. Click here to read the press release about the team's accomplishments. Details about the support and services CenterBeam provides to the Hay Group are available in the case study: Global IT Firm Centralizes IT Across 49 Countries. CenterBeam was also shortlisted by the ABA as a finalist in the new product or service category for the CenterBeam 365+ collaboration suite. Read more.

EarthLink Complete Hosted Voice Recognized with Product of the Year Award from INTERNET TELEPHONY Magazine
Feb. 26, 2013

TMC, a global, integrated media company, recently selected EarthLink Complete™ Hosted Voice as a recipient of its 2012 INTERNET TELEPHONY Product of the Year Award. Click here to read the press release. 2012 Product of the Year winners are published on the TMC website. The editors sought IP communications solutions which demonstrated the vision, leadership and attention to detail that are the hallmarks of the award.

EarthLink Ranked #1 Managed Service Provider by MSPmentor
Feb, 20, 2013

Tops 6th Annual List of World's Top 501 Managed Service Providers (MSPs) EarthLink earned the prestigious number one ranking on the sixth-annual MSPmentor 501 Global Edition. This distinguished list and report identifies the world's top 501 managed service providers (MSPs) based on a range of metrics, including annual managed services revenue growth, revenue per employee, managed services offered and customer devices managed. It is based on data from a global online survey conducted from October-December 2012 by publisher Nine Lives Media. View EarthLink's top ranking on this prestigious global MSP index.

EarthLink Earns 2012 Cloud Computing Excellence Award from Cloud Computing Magazine
Nov. 1, 2012

TMC, a global, integrated media company, named EarthLink Business® Cloud Hosting as a 2012 Cloud Computing Excellence Award winner presented by Cloud Computing Magazine. The Cloud Computing Excellence Awards recognize companies that have most effectively leveraged cloud computing in their efforts to bring new, differentiated offerings to market. Click here to view the press release announcing the award. Read the full case study and press release outlining this award-winning solution.

EarthLink Recognized with Product of the Year and Leadership Awards
Sept. 6, 2012

Company credited with defining "New Class of Service Provider"
TMC, a global, integrated media company, selected EarthLink Complete™ Hosted Voice and EarthLink Complete™ MPLS as recipients of its Communications Solutions Product of the Year Award. In addition, in July 2013 TMC also selected EarthLink's nationwide, private, blended-access MPLS network for a 2012 Next Generation Networks (NGN) Leadership Award, presented by INTERNET TELEPHONY and Next Gen Mobility magazines.

EarthLink Earns Two Product of the Year Awards for Innovation
Feb, 29, 2012

TMC, a global, integrated media company, has selected EarthLink Complete™ Hosted Voice and EarthLink Complete™ SIP Trunking as recipients of its 2011 Internet Telephony Product of the Year Award for Innovation.

See EarthLink's Awards from 1996-2009



GREEN INITIATIVE

In an effort to bring awareness to environmental issues while doing what it can to being a part of the solution, EarthLink has undertaken a sustainability initiative – Sustainable EarthLink. We believe that a more green, sustainable workplace uses less energy, creates less waste and creates a culture where employees know that they are making a difference every day – just by showing up to work. In January 2008, EarthLink received gold certification from the Leadership in Energy and Environmental Design (LEED) rating system for its green initiatives in the 2nd floor build-out of the Bradley building in Pasadena. Our data center has already adopted initiatives to mitigate EarthLink’s environmental impact. This sustainability program will bring together all of EarthLink’s green efforts and gives each of you an opportunity to participate in our commitment to environmental sustainability.

EarthLink is committed to:

  • Reducing the company's electricity usage - you will see a number of things happening throughout the company to accomplish this goal.
  • Purchasing Renewable Energy Credits - these funds support alternative energy solutions such as wind power, solar power and geothermal power. This will also help offset EarthLink's carbon footprint.
  • Purchasing materials such as copy paper, paper plates and other supplies that have a higher recycled content, and recycling a high percentage of the waste created by our company.
  • 2009 EarthLink receives the prestigious Calibre Environmental Award
    At their 21st annual Calibre Awards, the Southern California Chapter of the International Interior Design Association recognized EarthLink's exceptional achievements in the energy efficient and environmentally conscientious design and construction of the 2nd floor Buildout of the Bradley Building.

  • 2008 EarthLink receives LEED (Leadership in Engineering and Environmental Design) Gold Certification for Commercial Interiors.
    This award was presented by the US Green Building Council (http://www.usgbc.org) for the construction of the 2nd floor of the Earthlink Building at 2947 Bradley, St, Pasadena, and it was the 1st award of its type in the City of Pasadena.

  • 2005 EarthLink High Speed Cable Internet ranked #1 by PC World Magazine readers.
    PC World Magazine announced that EarthLink Cable Internet Service received the highest ranking in their ISP Satisfaction Survey.

  • 2005 CNET Editors' Choice award
    According to a June 6, 2005 review, CNET recommended EarthLink Web Hosting service for "generous storage and bandwidth" and "low-cost e-commerce solutions" saying "EarthLink offers all the tools you need to build a Web site, and it's easy to use."

  • 2004 PC Magazine Readers' Choice Award for dial up Internet access.

  • 2003 PC Magazine Readers' Choice Awards for both high-speed and dial-up services — EarthLink was the only Internet service provider to be honored for both high-speed and dial-up, and the only broadband provider honored offering both broadband DSL Internet access and broadband cable Internet access.

  • 2003 CNET Editors' Choice award— According to a May 5, 2003 review, CNET recommended EarthLink dial up Internet access with Accelerator "if you're in the market for a fast, full-service ISP but aren't willing to fork over $40 to $60 a month for broadband."

  • 2002 CNET Editors' Choice Award-CNET for the third consecutive year has awarded top honors to EarthLink in its annual review of Internet service providers.

  • 2002 Ziff Davis Smart Business "Five-Star Award"—EarthLink received the only five-star rating among Internet providers from the editors. The magazine selected the Atlanta-based ISP as its "top pick."

  • 2001 Mobile Computing's "First Class Award"—They write, "Once again, our First Class Award goes to EarthLink, but not just for providing a fast and reliable connection to the Internet without pop-up ads. This international ISP has rounded out its offerings by adding two pricing plans...and more important, by supporting a wide variety of wireless-access devices."

  • 2001 Inter@ctive Week's "Top Internet Service Provider" Award—For the second year in a row, EarthLink was honored with another award from Inter@ctive Week. "No Internet service provider is more deserving of a top spot in the ISP category than EarthLink. A combination of two hard-working providers, EarthLink and Mindspring, No. 1 fights hard to become a real alternative to America Online."

  • 2001 CNET Editors' Choice Award—CNET awarded EarthLink its Editors' Choice Award in the Internet service provider category for the second year in a row. In a review posted on CNET.com, Contributing Editor Matt Lake called EarthLink the "best ISP on the market."

  • 2001 Ziff Davis Smart Business's "Best of the Best Awards"—The Ziff Davis editors named EarthLink best ISP two years running, while EarthLink Biz won honors as a Web Hosting finalist.

  • Inter@ctive Week's 2000 "ISP Olympics"—Gold & Silver Medals for Overall Customer Satisfaction — MindSpring and EarthLink were named first and second in Inter@ctive Week's annual Internet Service Provider Customer Satisfaction Survey.

  • 2000 PC World's Best ISP Award—PC World awarded EarthLink its best Internet service provider award in its "Best of 2000" awards.

  • 2000 Mobile Computing's Best ISP Award—Both EarthLink and MindSpring were named best Internet service provider in Mobile Computing's editorial review.

  • 2000 Smart Computing's Top ISP Award—MindSpring was named Smart Computing's top Internet service provider in their editorial review.

  • 2000 MacHome Journal's Best ISP Award—EarthLink was named best Internet service provider as determined by feedback from thousands of MacHome Journal readers.

  • 2000 CNET Editors' Choice Award—EarthLink was named CNET's Editors' Choice for best Internet service provider.

  • 1999 PC Computing's MVP Award for best Internet Service Provider—EarthLink received one of the most highly-regarded and sought-after personal service awards in the technology industry.

  • 1998 Money Magazine "Super Deal"—EarthLink was the only Internet service provider to be awarded this distinction.

  • PC Magazine Editor's Choice Award—EarthLink's service was judged best overall among 13 major Internet service providers and online services.

  • Mobile Computing's First Class award for best ISP.

  • Yahoo Internet Life, 1996—EarthLink's service was rated "the best" of national Internet access providers. EarthLink received three and a half stars out of a possible four.


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